This city-approved program gives taxi drivers, limousine drivers, and drivers for companies such as Uber, Lyft and Facedrive the foundation they need to operate safely and successfully in Toronto. Trainees can take the self-paced program at their preferred time and location.

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Five Core Sections

 

Section 1 - Transporting Passengers in a Safe Manner

• Safe driving behaviors

• Sharing the road with vulnerable road users

• Driving at night and in bad weather

• Distracted driving

 

Section 2 - Driving in an Urban Setting

• Sharing the road with cyclists

• Managing unique roads

• Sharing the road with transit vehicles and passengers

 

Section 3 - Providing Service to Accessible Users

• Disability awareness

• Mobility and non-mobility disabilities

 

Section 4 - Anti-Racism and Discrimination

• Understanding discrimination

• Types of harassment

• Understanding equity and inclusion

• Addressing unwelcome behavior

 

Section 5 - Legal Requirements

• Highway Traffic Act of Ontario

• Ontario Human Rights Code

• Chapter 546 of Toronto Municipal Code