City of Toronto – Vehicle-for-Hire & Private Transportation Company
Accredited Training Provider
This city-approved program gives taxi drivers, limousine drivers, and drivers for companies such as Uber, Lyft and Facedrive the foundation they need to operate safely and successfully in Toronto. Trainees can take the self-paced program at their preferred time and location.
Five Core Sections
Section 1 - Transporting Passengers in a Safe Manner
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Safe driving behaviors
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Sharing the road with vulnerable road users
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Driving at night and in bad weather
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Distracted driving
Section 2 - Driving in an Urban Setting
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Sharing the road with cyclists
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Managing unique roads
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Sharing the road with transit vehicles and passengers
Section 3 - Providing Service to Accessible Users
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Disability awareness
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Mobility and non-mobility disabilities
Section 4 - Anti-Racism and Discrimination
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Understanding discrimination
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Types of harassment
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Understanding equity and inclusion
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Addressing unwelcome behavior
Section 5 - Legal Requirements
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Highway Traffic Act of Ontario
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Ontario Human Rights Code
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Chapter 546 of Toronto Municipal Code
